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Services and Support

• Overview
• Consult
• Manage
• Implement
• Develop
• Train
• Maintain
• Monitor

Remote Monitoring

Remote monitoring can dramatically lower the cost of IT support. Our technicians can perform scheduled maintenance and automatically roll out software upgrades without setting foot on your premises.

Our remote monitoring software allows us to remotely troubleshoot your network without disrupting your users. We can support servers, desktop PCs, printers and routers including software updates and patches, defragmentation of hard disks and other vital housekeeping tasks. Our technicians can monitor and manage your infrastructure from any location using a web browser.

Our comprehensive remote monitoring and management solution is capable of monitoring all IP devices within your IT network to enable you to discover, monitor, manage and report on all aspects of your business infrastructure.

Our solution allows you to overcome your top challenges by:

• Reducing IT costs and increasing IT department productivity through automation
• Monitoring the network to deliver a consistently high level of service 24x7
• Centrally managing a distributed architecture as if it was local
• Generating reports to gain insight into your network and communicate important IT information

• Integration with industry leading PSA tools

This minimises the number of support staff you require and allows you to reliably control your IT budget.