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Your telephone systems are the life-blood of your company’s telecommunications. They dictate how effectively your employees work and how contactable your business really is. We have the expertise to assess, develop, and deploy IP Telephony solutions that meet your business needs. Through industry leading best-practices and proven methodologies, we provide cost-effective, high-quality IP Telephony Solutions.

With its promise of cost savings, simplified management and greater business agility, IP Telephony (IPT) is rapidly becoming the platform of choice for many organisations. However, with the significant cost savings and performance advantages promised by IPT, there also come the additional complexities created by an environment where voice and data are converged onto a single network. We understand these complexities and possess the proper expertise to help you plan, implement and operate your IPT environment for maximum return on your investment

We work closely with such industry leaders as Mitel and Cisco to provide our clients with the very best in pre- and post-sales support. Whether it's a multisite solution for a major international company or an upgrade to IP telephony, we can tailor a solution that is ideal for your needs. In no time you can be communicating with colleagues and customers for less, reducing the burden of managing legacy and complex PBX hardware and improving communications by taking advantage of unified telephony and messaging. Your people will have more flexible and scalable resources at their disposal, which means your business can become as agile and responsive as it needs to be. 

We also help Contact Centres achieve better customer interactions by enhancing contact centre applications and operations. Our services include concept development, implementation, and integration for our contact centre product portfolio. We deploy Integrated Contact Centres which enable personal customer interaction across various communication channels. Our solutions ensure that our clients are empowered to get an integrated view of its customers so that certain business or customer approach can be tweaked to deliver far more value down the chain.

We are experienced in designing, implementing and integrating contact centre products and solutions in multi-vendor environments. We can work at your site or remotely to analyse your system, provide implementation assistance and train your team to use the new technology most effectively.