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Telecoms management should not only help you to manage your business costs centres but also to understand the nature of your business telephone usage individually and between departments. For sales functions, call logging can be integrated with a range of technology to deliver information on call rates, durations, success levels etc. For accounting functions, call logging can help you manage and reduce overheads on an on-going basis and also detect abuse.

We work with some of the industry’s best known names to deliver seamless management solutions which are fully integrated into your telephone system and which can evolve with your business.

Call Logging reports

A wallboard display provides a view of the key factors affecting business performance at a glance, displayed on plasma screens and individual users’ PCs. The mix of live call data and XML output from any business database, along with the relevant RSS feeds, web pages and IPTV/video output is completely under the control of the user.

Our telecoms management solutions are a superb way to enhance your customer service, staff training and overall business efficiency.